Description

How would you like to work for one of the world s largest gaming console manufacturers here in Dublin? We are looking for technically minded professionals, fluent in English and Dutch who are positive, friendly and provide strong customer service. If this sounds like you, then here is your chance to join an IT orientated support team dedicated to caring for the customers of one of the most recognised computer software brands in the world. You will receive training, to further your skills in customer care and information technology, as part of an award-winning team, with rewarding career paths. You will benefit from 20 days paid holiday, incentives, company sponsored healthcare, discounts, on-site restaurant and free parking. There are also lots of fun, social activities and team events for you to get involved in!

Skills Requirements

Role & Responsibilities: Provide effective and efficient first-line technical support for basic or routine incoming service inquiries (answer questions, solve problems and perform basic troubleshooting using provided scripting and published materials). Deliver timely, accurate customer support with a high degree of customer service. Document customer interactions with accurate call logging. Deliver technical assistance based on instruction and pre-established guidelines.Fluency in Dutch.

Email
dub.recruitment@convergys.com