Qualification and Experience:
Relevant third level qualification (level 8) in social care/ social studies/ addiction studies, housing and resettlement or related field and at least three years’ experience of working within the homeless/ addiction sector.
Experience of supporting service users to move onto appropriate and suitable accommodation through the Housing Assistance Payment etc.
Have an understanding of the issues relating to alcohol and drug use/homelessness, domestic violence and mental health, and experience of working with service users in these areas, and the interventions required.
Experience in key working/ Case Management and completing comprehensive assessments/ support plans.
Ability to work independently and within a team environment.
Working knowledge and understanding of Child Protection.
Good Knowledge of relevant legislation, policy and practice regarding homelessness.
Strong interpersonal and networking skills.
Experience of working with service users with multiple needs.
Knowledge of addiction aftercare supports available.
Have experience in providing relapse prevention supports.
Motivational interviewing, CRA,CBT, Brief Solution Focused Intervention.
Therapeutic Crisis Intervention
Duties and Responsibilities
To engage in referral, initial assessment and induction of Service Users coming into Daisy House.
Key working a case load of service users and providing support to Tenants who have moved onto Daisy Housing Accommodation.
To complete a comprehensive assessment to identify supports for service users and Tenants of Daisy House.
Developing and following up on a comprehensive Personal Support Programme with a view to psychosocial interventions being implemented.
Working within a case management system and making referrals as appropriate.
Engaging in monthly case management review meetings with the Senior Support Manager.
Report Writing, maintaining of contemporaneous records and prioritising a caseload.
Providing a direct Support service to service users experiencing traumatic life events such as addiction, domestic violence, sexual abuse, sexual violence, poor physical health, mental health issues, bereavements and relationship breakdown.
Providing support in relation to daily living skills and independent living skills.
Providing proactive and practical support around applications for housing and social protection services and accompanying service users to appointments and advocating on their behalf.
Arrange and accompany service users to viewings of properties and support them in negotiating with landlords where appropriate. Ensuring that the property meets safety standards and is well maintained.
Assist service users to understand and complete their Housing Assistance Payment (HAP) OR Rent Supplement Allowance (RSA) as required.
Provide service users with practical support to equip their rented accommodation e.g. accessing furniture and setting up utilities.
Refer each service user to appropriate tenancy sustainment programmes e.g. Sli, Hail etc.
Have comprehensive knowledge of local facilities and support groups and to liaise with a broad range of external service providers including HSE, DCC, CPS, DOSP Community support groups, DRHE etc.
Ensuring that the Health, Safety and Welfare of service users and co-workers is prioritised at all times.
Providing an on-call after hour’s emergency service which assists in managing and de-escalating crisis situations (weekday and weekend).
Effective management of challenging behaviour and situations.
Record and report any maintenance issues or repairs to the maintenance Manager.
Attend and participate in team meetings/ resident’s house meetings as required, working as part of a team and supporting colleagues in all aspects of service delivery.
To engage in supervision sessions on a regular basis.
To undertake such other duties as might be reasonably assigned from time to time in consultation with the Senior Support Manager.
To implement existing policies and procedures and to input into the development of new policies and procedures
Adhering and referring to relevant legislation such as the Child Care Act, Children First Guidelines, Freedom of Information Act, Data Protection and the Mental Health Act.
Have a flexible approach to the work in response to organisational change, development and review of best practice.
Garda Clearance: This appointment is conditional on Garda clearance being obtained.
Applications can be made by forwarding a cover letter along with a copy of your Curriculum Vitae and three references to Ms. Jessica Morley, 6 Emor Street, Portobello, Dublin 8 or to email@example.com.
10th of November 2017 at 5pm. Please note shortlisting will apply and late applications will not be accepted.