We are looking for a Client Account Manager for our National Corporate Governance Charity, Boardmatch Ireland, to primarily support the Corporate Leadership Development Programme. You will be based in the city centre offices in Dublin 2, conveniently located in the heart of the city with all access routes to public transport.
Boardmatch Ireland works to improve governance in the not-for-profit sector by strengthening boards and management committees of Charities. We place huge emphasis on the importance of matching the right individual with the right charity board to address the skills gap.
Do you have client facing or business development experience? Do you come from a recruitment or account management role? Do you have knowledge of Good Governance? You will be developing the relationships that have been cultivated by the organisation’s team and we would like to see this experience of managing relationships in your previous roles.
The role of client account manager is a new role that has been created due to natural expansion within Boardmatch Ireland. You will be working within a small busy team where each individual has a specific role to play. Your duties will require meeting corporate professionals face to face and matching them with a charity board vacancy that best suits their skills and interests. You will provide one-on-one preparation and coaching to LDP clients, while also developing and strengthening the current relationships that are in place. You will build your own portfolio of clients and will manage their experience from beginning to completion.
Primary Purpose of the Role
Manage existing Corporate Partners
Manage all clients on LDP programmes
Maintaining and exceeding the highest standards of professionalism and customer service
Work closely with Director to devise and develop plans for the future LDP
Target markets, identify and develop new business relationships with potential clients and key stakeholders
Operational Management
Manage the current portfolio of key partners to ensure retention and maximise lifetime value.
Contacting leads and conducting meetings with new business opportunities
Assisting with the development and implementation of marketing strategies to generate new business
Manage database and prospectus for potential partners
Ensure effective use of CRM for all accounts
Prepare regular reports for the CEO
Team Working
Work closely with colleagues within the team and foster a culture of working together as a unit and encourage drive for all
Assist with delivery in other services when required
Other
Undertake any relevant work delegated by the CEO
If you feel you have the relevant experience, please submit your CV for consideration with a cover letter to the Boardmatch Office Administrator Rebecca at rebeccawalsh@boardmatchireland.ie by October 26th 2016.