Description

Viatel Ireland (part of the Digiweb Group) are seeking a telephone account manager and sales support executive to join our expanding sales team. The position is focused on managing the account relationship with a base of existing Viatel customers to ensure revenues and margins are protected and customer satisfaction maximised. The role will also encompass up-selling Viatel s extensive product offering, being Voice, Data, Managed Network Services and Data Centre / Hosting portfolio, into the accounts wherever possible along with identifying and developing new business opportunities. In addition the role will involve working closely with the Head of Sales, and across the wider corporate sales team, to provide ongoing sales support to customers outside of the defined base and in response to inbound sales / customer enquiries.

Skills Requirements

Duties: To proactively engage with and manage a pre-defined customer base to ensure optimum customer satisfaction, long-term customer retention and to protect ongoing revenues and margins. Through detailed knowledge of the Viatel product portfolio to up-sell new products and services in to the existing base at every relevant opportunity thus growing overall revenues and product penetration within the account base.

Email
careers@digiweb.ie