Administrative Support (CE Scheme) – The Sanctuary – Dublin

ABOUT THE SANCTUARY

The Sanctuary is a meditation centre in the heart of Dublin city which offers programmes, courses and workshops in meditation and mindfulness.

POSITION

The Sanctuary is currently looking for a part time Administration support. This is a part time (19.5 hours per week) position and applicants must meet specific eligibility criteria. Ideally they should be over 25, unemployed and have been in receipt of a social welfare payment for at least one year.

Prospective applicants are advised to check their eligibility at any local INTREO office before applying.

Post: Administrative Support

Location: The Sanctuary, Stanhope St, Dublin 7

Hours: 19.5 hours a week:  Hours will primarily be from 1pm-5pm Monday-Friday (occasional weekend hours – flexibility required)

Reporting to: The Operations Manager

Core tasks:

Cover reception desk when staff are on lunch, busy with clients or out sick.
Deal with queries from the client – in person, over the telephone and by email.
Provide information to callers – course dates and descriptions, directions etc.
Take phone messages and pass on as necessary.
Take bookings for day courses, evening courses and workshops using on-line booking software.
Take payment for courses – by cheque, cash and credit card.
Print and collate handouts for courses.
Ensure rooms are properly set up for bookings including setting out tea and coffee.
General Administrative support (good knowledge of Microsoft word and Excel)

Skills/Knowledge

Excellent reception skills to include a professional phone manner, good customer service and communication skills
Good computer skills – Microsoft office – in particular word, excel and email.
Numeracy skills, handling cash payments.

Person Specification:

Welcoming and friendly person with a professional phone manner.
An interest in the ethos of the Sanctuary.
Good communication and interpersonal skills with clients and staff.
Teamwork required and the ability to work in collaboration with others.
Self motivated with the ability to work on own initiative.
This position will primarily be Mon-Fri in the afternoons, however there will be occasional rostered weekend work required.

Once INTREO have confirmed your eligibility please email your CV and cover letter to johannefarrelly@sanctuary.ie or post to the Sanctuary, Stanhope Street, Dublin 7 for the attention of HR.

Closing Date 11th May 2015

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