Description

Midas Technologies is looking for an IT Support professional to take a lead position within their clients manufacturing operations. The candidate will be managing the companys Plant Management System, take the lead on various projects and report/analyse KPIs for company records. The successful candidate will be in charge of the creation, maintenance and control of the Plant Management Systems master data. Also, as part of the responsibilities, supporting functions such as; troubleshooting, issue resolution (escalating support issues to the appropriate avenue), maintaining and updating documentation to ensure correct and timely records, Stock management of hardware spares. The candidate should be an innovative thinker, supporting user requirements, as well as able to provide training to users and IT Support by phone, email and through the in-house Helpdesk system.

Skills Requirements

Key requirements of the role: + 3 years of experience in a similar role. Third level qualification in relevant discipline. Experience with software applications, PCs, printers, phones, smartphones, tablets and various other hardware. Management experience, while also being able to work in a team. Experience working in the Microsoft environment; Windows/Active Directory/Office/Exchange. Ethernet/TCP-IP Network connectivity troubleshooting abilities. Flexibility to travel to different sites.

Email
tom.griffith@midastechnologies.ie