Product Trainer Consultant – Fenergo Ltd – Dublin 7

Description

Report to: Business Practice & Training Manager. Overview of Role: This roles is to plan, organise and deliver training and support to customers of the Fenergo product, a database and rules engine with a browser-based front end. This is a client-facing role, where the successful candidate will provide training on all functional aspects and components that make up the Fenergo solution. You will liaise with our project implementation teams to prepare and deliver successful training programmes based on the individual client needs. You will need to develop and delivery training targeted at end-users of the product and provide clear instructions with simple to follow steps and examples that explain how to use each of the features of our product. Training will typically delivered in a classroom-based environment, one-on-one computer-based sessions or via video conferencing. You will own the entire training documentation process; from creating training templates and style guides etc

Skills Requirements

Required Skills: Experience in giving training to both internal staff and external clients. Experience in writing product documentation. You need to be proficient in Microsoft Word and Adobe Acrobat. More important is your ability to study and understand new software and concepts quickly and then explain them to users in clear English that is easy to understand. Ability to explain sophisticated product functionality in clear and simplified English.

Email
careers@fenergo.com

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