Study Abroad Programme Manager – EIL Intercultural Learning – Cork City

The overall strategic objectives for the Study Abroad (Inbound) Programmes are:
Build the EIL Study Abroad Department as the leader in its field in Ireland
Improve programme quality through promoting best practice and engaging with latest thinking
Use technological solutions to increase efficiency (in office)
Use technological solutions to improve communications (Local Coordinators, partners, students, host families)
Have an active (and growing) team of volunteers in place to help deliver orientations and other activities
Strive to grow the Secondary School Inbound Programme to 300+ students per year by academic year 2025/2026.
Specifically duties will include:
To lead and support the operational team of Programme Coordinator and the regionally based local coordinators who work with host families and schools
This will involve:
Line Managing of staff in the Study Abroad Department (Inbound)
Overseeing and supporting the team of local coordinators
Troubleshooting and helping problem solve any issues which may arise in relation to students, host families, coordinators and partners
To implement best national international standards in relation to the safety, preparation and support of programme participants
This will involve:
To act as Deputy Designated Liaison Person and help ensure the full implementation of the EIL Child Safeguarding Policy
Keeping up to date and ensuring EIL is implementing best practice in relation to Child Protection and Garda Vetting policies and procedures
Ensuring the full implementation of the EIL Risk Assessment and Crisis Management Policy
Monitoring international trends in relation to: market development; student selection and preparation practices; and general theory, research and policy development in relation to international educational exchange. Introducing new practices and procedures as appropriate
To maintain a strong learning focus in tandem with programme growth

This will involve:
Ensuring all programmes have identifiable learning outcomes
Monitoring and evaluating the achievement of these learning outcomes and identifying any responses which may be appropriate
The objectives for Study Abroad (Outbound) are as follows:
To oversee the Re-launch outbound programmes for Irish students
This will involve line managing the Programme Coordinator (Outbound). Together with the Programme Coordinator this position will be responsible for:
New/Updated portfolio of outbound programmes with AFS bias (though not only AFS)
To accelerate the growth in Secondary School Abroad (Outbound) in particular (delivers the EIL Mission more strongly)
A marketing campaign to help achieve the above
Identify and adopt effective marketing, enquiry follow up and enquiry to participant conversion techniques and methodologies
Build synergies with EIL Explore scholarship programmes e.g. links with PPLI, etc.

Other general responsibilities
This will involve:
Ensuring financial targets are met and where possible exceeded
Pricing of programmes, price negotiations, budgeting and cost control
Working formally and informally with other functions, managers and departments in EIL to ensure strategic, operational and organizational objectives are achieved
Any other duties associated with the position as may be required from time to time (whether independently or in association with other staff).

General Information
EIL is embracing the concept of flexible working and an attractive package is in place for the right person. This includes:
Hybrid working: 3 days in office/2 days at home.
Flexible start/finish times between 8.00am and 7pm.
9 day working fortnight (3 day weekend every second weekend) based on compressed hours of 37.5 hours per week.
Salary €45,000 (Payable weekly).
Pension contribution.
Holiday entitlements will be all public holidays plus 22 working days (four of which should be taken over the Christmas period) plus Good Friday.
Brand new office in Cork city centre (less than 5 minutes’ walk from English Market).
“Cycle to Work” and “Taxsaver” travel schemes.
May involve travel within Ireland and abroad.
This will be a permanent contract subject to a 6 month probationary period. The position is to commence as soon as possible.

To Apply:
Please return the application form (attached below) and a copy of your CV by email to with “Study Abroad PM” in the subject line of the email.
Applications close on 14th June 2023 at 5pm.

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