Report to: Director of Fundraising

Contract Terms: 6 months, with possibility of extension

Location: National Maternity Hospital, Holles Street

Overview

HOURS: Part time with occasional evening and weekend work expected.

SALARY: Commensurate with experience.

NMH Foundation

The Role:

To provide administrative and database support to NMH Foundation, Helping Holles Street. The position includes but is not limited to database management, event support, gift processing and acknowledgement and donor care.

Principal Duties:

Implement and maintain the NMH Foundation database, including data and gift entry.
Manage the administration of NMH Foundation donations to ensure tasks are completed in a timely fashion.
Answer, log and return calls, e-mails & web enquiries from existing supporters and leads in a professional and pleasant manner.
Record all communications with existing supporters and leads, build and maintain within eTapestry database.
Work with Finance Department on gift reconciliation.
Content management update for website and social media.
Undertake such other duties as might be reasonably assigned from time to time, as required, by the Director of Fundraising.

Person Specification

Excellent organizational and administration skills
Excellent customer service and communication skills
Ability to work under pressure, prioritise & multi task
Excellent attention to detail
Enthusiastic, warm friendly manner
Ability to learn on the job
Proven experience in customer service/administration
Office Administration FETAC Level 5 or
Experience of CRM database management a requirement, eTapestry, Raisers Edge, ThankQ, Salesforce etc.

Applications (CV and cover letter) should be sent to me at cflanagan@nmh.ie