Role Summary
This role involves delivering community services to people with epilepsy, their families and carers, and to health professionals and the wider community. The services that we deliver in each region include one-to-one support, information & advice services, support groups, regional support groups, workshops, talks and seminars, training to health care professionals, and epilepsy awareness talks in schools. Services are delivered both in person and virtually.
The local community resource officer is responsible for delivering the service in the Mid-West region (counties Limerick, Clare and North Tipperary).

Duties:
One to one support work (face to face and online):
To provide appropriate information and support services to individuals on a one-to-one basis – including people with epilepsy, parents of children with epilepsy, family members and carers, and health professionals and wider community.
To facilitate the Living Well with Epilepsy ‘Toolkit’ programme.
To provide hospital and community outreach services on a one-to-one basis.
To provide a listening and understanding ear.
To provide advocacy and case management approaches where a service user is unable to advocate for themselves or refer to national advocacy services where appropriate.
To act as a resource to the service user and advise them of entitlements, education, employment and other areas of their social and economic life and signpost / make appropriate referrals to other relevant services.
To refer young adult service users with epilepsy to Epilepsy Ireland’s ‘Training for Success’ employment training programme.
To encourage membership of Epilepsy Ireland and to engage the service users in other services that Epilepsy Ireland offer, where appropriate.
Support Groups, Education & Awareness Raising (face to face and online):
To deliver self-management programmes
To deliver support groups and online support groups for the service users, parents, and young people as appropriate to the region.
To deliver Epilepsy Awareness & Buccal Midazolam Rescue Medication training to healthcare professionals and teachers (training will be provided).
To deliver Epilepsy Awareness & Buccal Midazolam Rescue Medication demonstrations to parent’s/ family members of people with epilepsy.
To engage with schools and deliver talks and training to teachers and students.
To raise awareness of Epilepsy and the work of EI through information stands, publicity, information evenings and other appropriate activities.
To provide or to organise and manage talks, seminars, conferences and events as required.
To provide training programmes, courses, workshops and other group work as required.
To assist planning and organisation of EI national conference.
External Networking
To participate, as appropriate, in local activities of the HSE, NDA, DFI and NAI.
To network with other relevant agencies and organisations in the region and to participate as required in community related activities, meetings and seminars etc.

General Responsibilities:
To work with colleagues to ensure cover in all regions when required.
Maintain records relating to all aspects of the role.
Produce clear written reports, data/activity records and programme evaluation as required.
To manage local spend of the region in an efficient and responsible way where relevant.
To assist in statutory funding applications, such as the national lottery funding, and to identify and access local sources of funding as appropriate to the region.
To provide local media support regarding awareness raising activities by contacting media and giving – or arranging for others to give – interviews with media as appropriate in the region.
To assist in local and national fundraising activities.
To contribute to the Epilepsy Ireland newsletter and website and engage with social media – as appropriate.
Report incidents and accidents as appropriate. Maintain vigilance of Health, Safety and Welfare risks in the workplace and bring any concerns to the attention to the Health & Safety Officer. Assist in ensuring that the requirements of the Health & Safety at Work Act are implemented.
Be familiar with and adhere to the Epilepsy Ireland’s policies and procedures.
Engage with audit processes as required.
Participate in the Epilepsy Ireland performance management system and engage in regular supervision and appraisal.
Participate in relevant training and development courses as agreed with line manager.
Demonstrate a commitment to the work of Epilepsy Ireland and carry out the work of the organisation in an efficient and effective manner.
Carry out all other reasonable duties as directed by line manager.
The above is a guide to the nature of the work required. It is not wholly comprehensive or restrictive.
This job description will be reviewed from time-to-time, in line with the organisation’s needs.

Person Specification:
Minimum
Third level qualification (ideally to degree level) in a relevant discipline – e.g. community work, disability, social care, social work, public health, education, psychology, mental health, nursing or other similar
Min 3 years’ post-qualification experience working in disability, health education, voluntary / community sector or care sector work or similar. Work directly related to epilepsy education and knowledge / experience of Epilepsy will be a distinct advantage.
Excellent computer literacy including experience in CRM systems (Salesforce)
Excellent communication skills with the ability to show empathy and understanding
Excellent co-ordination and administration skills
Fluent English with excellent oral and written skills
Flexibility and Adaptability and to be able to learn and work as part of a wider team
Ability to self-motivate and self-manage and plan own workload
To work with appropriate professional boundaries
Preferable
Experience delivering education / training / presentations to groups
Facilitation skills
Experience in supporting individuals in a one-to one-setting
Experience in administration and co-ordination role
Full clean driving licence

TO APPLY FOR THIS ROLE:
Please send your Curriculum Vitae plus a detailed covering letter explaining why you wish to apply for the position, highlighting your relevant skills and experience to Catherine Powell at recruitment@epilepsy.ie
Please use the reference ‘CRO Mid-West Region’ when applying.
The closing date for receipt of applications is 5pm on Thursday 4th May 2023.