Contact Worker – Respond

Job Purpose:
To ensure the efficient operation of the service while on duty and to provide support to the families living in the service

Core duties and responsibilities:
To provide a range of support and interventions to families
Complete accurate written records and/or reports where appropriate
Update when appropriate the Pathway Accommodation & Support System (PASS)
To maintain a safe and healthy living environment
Respond to all residents safety and security related incidents, ensuring correct service procedures are followed, record and report such incidents as appropriate
Adhere to professional boundaries and work in a professional manner at all times
Attend and participate in team meetings and continuous professional development
Ensure the environment is maintained to high standards at all times
The list of duties is not exhaustive and duties may vary from time to time.

Person specification:
Relevant experience in a social care setting
An understanding of the nature of homelessness and the needs of homeless families
First aid, ASIST, manual handling, fire warden and lone working certificates advantageous.
A working knowledge and understanding of Child Protection
The ability to treat service users in a non-judgmental and respectful manner
Adhere to professional boundaries and work in a professional manner at all times

Good oral and written communication skills
Strong interpersonal and teamwork skills
Highly motivated, reliable and flexible
Ability to demonstrate the skills required to work in the area of homelessness
Garda vetting will be conducted on an ongoing basis

To apply:
Please email CV and cover letter recruit@respond.ie clearly stating which position is being applied for.
Closing date is before closing of business Friday, 27th.

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