Description

Provide superb customer service to our guests.Check in and check out of guests. Assist in achieving sales targets for the department. Assist with guest reservations. Deal with guest queries. Up sell the hotel facilities. Deal with the switchboard.Laison with other departments. Prepare daily reports for all departments.Guest payment details.

Skills Requirements

Must have full knowledge of front office hotel systems. Previous reception experience in hotels is desirable.The successful candidate will: Be able to prioritize tasks.Be friendly and welcoming.Must be able to work on their own initiative. Must have excellent communication skills. Must have a pro active approach to sales. Must have excellent financial and analytical skills. Must have excellent customer care skills. Reservations experience an advantage.

Email
info@clewbayhotel.com